One inbox for every conversation
WhatsApp, Telegram, your website widget and your own mailboxes all land in the same place. Your team answers from one screen, with the whole history of the person on the other side.
Your mailbox, inside the inbox
Connect Gmail or Microsoft 365 in a few clicks, or any other mailbox over IMAP or POP3. Every thread becomes a conversation the whole team can see and answer.
Gmail and Microsoft 365, by sign-in
Sign in with the mailbox owner’s own account and new mail arrives the moment it is delivered — no forwarding rules, no polling gap.
- Instant push delivery for Gmail and Microsoft 365
- Access refreshes itself in the background, so a channel never goes quiet
- Read state and deletions stay in step both ways
- Access can be revoked from the provider at any time
Any other mailbox, over IMAP or POP3
Setup works the server settings out from the address, and when a connection fails the test says which side failed and why.
- IMAP with IDLE for instant delivery, or POP3 on a schedule
- SMTP for sending, over SSL/TLS or STARTTLS
- Spots the providers that need an app password instead
- Auto-discovery for the common hosts, manual ports when you need them
A composer that writes real email
To, Cc and Bcc, a subject line, formatting and attachments — sent with that channel’s own signature and sending name.
- Headings, lists, quotes, links and inline images
- Attachments, sent as attachments
- A per-channel HTML signature and a “send as” name and address
- Incoming HTML is sanitised before anyone sees it
Bring your history with you
Import past mail when you connect, watch the progress, and keep every exchange as one conversation instead of a pile of messages.
- Optional history import at connect time, with progress
- One email thread is one conversation
- Replies carry the right threading headers, so nothing breaks for the customer
- A deletion on either side is reflected on the other
Built for a team, not a mailbox
Views, transfers, notes and closing notes — the parts that decide whether a shared inbox survives its second week.
Views that keep up
All, pinned, archived, or one channel at a time — updated live, with unread counts on every view.
Transfers with rules
Hand a conversation to a colleague under one of four permission policies, or share it read-only when someone only needs to look.
Closing notes that mean something
Close with a category and a note, reopen when the customer comes back, and read the whole history of both later.
Notes, snippets and voice
Internal notes the customer never sees, canned replies grouped in categories, emoji, and a voice note recorded in the browser.
Send more than text
Photos and files, a contact card, a saved place, a product card, a payment request or a task card.
Translate both ways
Read an incoming message in your language, and have your draft translated before it goes out — with your own translation key.
Everything opens where you are
Media and documents render inside the conversation, so nobody downloads a file to answer a question.
One person, not five records
The same customer on WhatsApp, on Telegram and in your mailbox is one contact, with one history.
Merged across channels
Contacts that share a phone identifier are merged for you. Every merge is written down, and every merge can be undone.
Your own fields
Text, list, checkbox, email, number, link, date, phone, country and name fields — whatever your business actually records.
Filters you keep
Build a condition set with AND and OR, see who matches, then save the filter and send a campaign to exactly those people.
Import from a spreadsheet
Map your columns once, then choose what should happen to the contacts that already exist.
Export when you need it
Take the list back out as a spreadsheet, or as contact cards a phone can read.
Reach them anywhere
See which platforms a person is reachable on, jump to their other chats, or start a new one on the channel they prefer.
Put every channel in one inbox
Connect a mailbox and a messaging channel in the same afternoon, and see what your team has been missing.